Identification

The website accessible, notably, at the address http://www.ritzparisboutique.com (hereinafter: the "Site") was published by THE RITZ HOTEL LIMITED, a company under English law with a corporate capital of 2,000,000 Pounds Sterling, registered in Paris Corporate Register under number 572 219 913 00017, whose registered office is located at 14 South Street, LONDON (United Kingdom) and whose principal establishment is located at 15 Place Vendôme, Paris (75001); telephone number +33 (0)1 43 16 30 30 (hereinafter referred to as "RITZ PARIS").

The Site's publication Director is: Frank J. Klein

The Site is hosted by the company SAS No Blue Screen System, 140 boulevard Haussmann, 75008 Paris; telephone number: +33 (0)1 58 56 60 87.

The Site is accessed and its content used in connection with the indications for use described below. The act of accessing and browsing on the Site constitute, on the part of the Web surfer, an acceptance without reserve of the following stipulations:

Availability

RITZ PARIS strives as far as possible to keep the Site permanently accessible, but is not bound by any obligation to accomplish this. RITZ PARIS may therefore suspend access to the Site, in particular for maintenance reasons or for updating, or for all other reasons, notably technical or editorial reasons, without notice or prior information to Web surfers, without it being possible for RITZ PARIS to be held liable for the consequences of these interruptions, either for the Web surfers or for any third parties.

In addition, RITZ PARIS may not be held liable if Web surfers do not succeed in accessing all or part of the Site due to any technical fault or any problem, notably and not restrictively relating to:

  • a fault and/or congestion of the Internet network,
  • a fault on the part of the Internet access providers,
  • a human error or error of electrical origin,
  • any malicious intervention,
  • all software or hardware malfunctions,
  • a case of force majeure.

Liability

RITZ PARIS strives to guarantee, to the best of its abilities, the accuracy and updating of information broadcast on the Site, the content of which it reserves the right to amend at all times and without notice.

However, RITZ PARIS cannot guarantee the correctness, accuracy and completeness of the information made available on the Site; such information constitutes neither a guarantee nor an undertaking on the part of RITZ PARIS with regard to the Web surfer. In particular, RITZ PARIS may not be held liable:

  • for any inaccuracy, error or omission of the said information;
  • for any damage resulting from a computer inteference by a third party having led to a modification of the said information;
  • and, generally, for any damage, whether direct or indirect, whatever the causes, origins, natures and consequences thereof, relating to access (or to the impossibility of accessing the Site), to the content, the use of the Site and/or to the credit granted to any information originating from it

Gift card

The Ritz Paris gift card is available at the Ritz Paris hotel at 15 Place Vendôme and on our website ritzparisboutique.com. When purchased online, the gift card shall be delivered independently from any other orders of Ritz Paris products.


Validity 
The gift card may be used to pay all or part of any expenditure at the Ritz Paris hotel 15 Place Vendôme points of sale: hotel, restaurants, bars, Ritz Paris Concept Store, Ritz Club Paris, Ecole Ritz Escoffier and online at ritzparisboutique.com.
The Ritz Paris gift card has a validity of two years starting from the date of purchase. Once expired, any remaining balance will be cancelled and your gift card will be void.


Value 
The gift card value can be freely selected with a minimum chargeable amount of 100€ and a maximum of 10 000€.

Use 
The gift card may be used for single or multiple payments depending on the balance.
If your order exceeds the value of the gift card, the remaining balance can be paid with another payment method or another gift card.
The Ritz Paris gift card is non-exchangeable, non-refundable and non-rechargeable. In the event of loss or theft, the gift card can be exceptionally deactivated by contacting the customer service at contact@ritzparis.com or by phone +33 1 43 16 32 22.
Please note that the card can only be deactivated by providing the activation code given at the time of purchase.
There will be no monetary exchange for returned or cancelled orders made with gift cards. Refunds will be issued as new gift card with a value corresponding to the amount of the returned item and the remaining balance. Therefore, the previous gift card shall be deactivated.
The balance of the gift card can be accessed by logging in to our website ritzparisboutique.com / Gift card / My balance.